ANG 1101
Satisfying Consumer Needs
Course Objective
To help adult learners deal competently with real-life situations that might be encountered when acquiring goods or making use of various services in an English-speaking environment.
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Le but du cours est d’aider l’adulte à traiter avec compétence des situations de vie qu’il pourra connaître lorsqu’il effectuera des achats ou utilisera divers services dans un environnement anglophone.
Course Length and Value
100 hours
4 credits
Skills Evaluated
Speaking
40%
Reading
30%
Writing
30%
Competency Evaluated
Deals with real life
situations
Classes of Situations Evaluated
Obtaining goods and services in an English-speaking environment
Exam Information
DURATION:
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READING/WRITING EVALUATION (90 minutes)
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SPEAKING EVALUATION (Preparation: 30 minutes / Interaction 2-3 minutes)
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The evaluation focuses on a real-life situation related to obtaining goods and services in an English-speaking environment
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DETAILS:
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READING EVALUATION:
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read short simple informative texts about consumer goods and/or services
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use information from texts to answer questions
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WRITING EVALUATION:
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​write a short simple informative note about consumer goods and/or services
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may fill out a form related to consumer goods and/or services
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express wants and needs
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request and/or give information
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SPEAKING EVALUATION (Preparation):
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read a scenario about consumer goods and/or services
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write notes (no sentences, only ideas) to use during the interaction
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SPEAKING EVALUATION (Interaction):
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ask simple questions
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respond to simple questions, explanations, instructions and requests
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express wants and needs
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request and/or give information
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